Payments, as well as refunds are invoiced in Canadian Dollars.
Payment by credit card
During the checkout step "payment" – please select the option "card".
We accept the following credit cards and debit cards: VISA, Mastercard, American Express.
Please enter your card details on our payment site. Eco-chic.causes state-of-the-art server security software with SSL encryption which provides the safe and bug-proof transmission of your card details.
The order amount will be deposited on your card as a payment reservation until your order has either been sent (then the amount will be booked) or cancelled (then the payment reservation will be cancelled).
Payment by Visa or Mastercard
The system will recognize whether or not the credit card is registered on the 3-D security programs.
These are security systems that have been developed to ensure that the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password.
If your credit card is not registered with any of these programs, the payment can be made without further authentication. For more information about the credit card security systems, please see:
Verified by Visa or MastercardSecureCode
Payment by American Express
The system recognizes whether the shipping address is identical to the address that has been provided to American Express as billing address (Amex address verification system, abbrev. "AVS"). In case the address is not identical, you will be asked to provide American Express with a different shipping address in a separate email. Your shipment will not be delivered until the authentication was successful.
The following applies for all payments by credit card:
Refunds from returns will always be charged back on to the credit card that the original order was paid for with.
Payment by PayPal
Please select "PayPal" as your payment method and you will be transferred to the PayPal site automatically. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register one and proceed with the payment. Refunds from returns will be booked onto the registered PayPal account.
Payment by Gift Card/promotion code
Simply go to "shopping bag" and enter your Gift Card code/promotion code in the designated field. If the order amount exceeds the balance on your Gift Card or the amount from the promotion, please select the payment method with which you wish to cover the remaining amount. If the balance on your Gift Card or the amount from the promotion exceeds the order amount, you may use the same code for your next purchase. The amount remaining will be available until your credit balance has been used up completely.
Eco-chic.careserves the right to block the Gift Card if misused.